Free Range Meat Delivery FAQs
What are your order deadlines?
We have a 3-day lead time on our orders. All our fish is bought and prepped specifically for each order so you can be sure your fish is completely fresh when it arrives with you.
How can I be sure my meat will arrive chilled?
We use innovative and completely recyclable or reusable packaging designed to keep your order chilled and in prime condition for at least 48 hours after dispatch. Over 99.8% of all our orders arrive the next day less than 24 hours after we dispatch them.
Can my order be frozen?
The meat we send you will be fresh and therefore suitable for home freezing. Very rarely for late orders we may have to send frozen items - if this is the case you will always be informed in advance of your order being dispatched.
How is the meat packaged for delivery?
Our meat comes either vacuum-packed or packed in trays to ensure it remains in prime condition using the minimum amount of plastic packaging as possible. Our delivery boxes use innovative paper-based insulated packaging combined with reusable ice blocks which will keep your fish in top condition for a minimum of 48 hours.
Where do you deliver to?
We deliver all over the UK from Wednesday through to Sunday each week. The Highlands and Islands can be delivered to by arrangement as courier charges and delivery times vary. Please contact us on 01872 211533 to arrange delivery to these areas.
I am ordering for a special occasion. Can you guarantee my order will be with me on time?
We dispatch your order to arrive on the delivery day you selected on checkout. However, on rare occasions there can be delays on the courier network due to weather or other issues so we do not guarantee the delivery day and cannot provide refunds or replacements for delayed deliveries unless the quality of the product has been compromised.
You can upgrade your delivery on checkout to a ‘before 12’ delivery but if your order is for a special occasion, we would recommend ordering your delivery to arrive the day before in case of any courier issues.