Christmas Delivery FAQs
What are your order deadlines?
Our Christmas shop closes online on Saturday 19th December at midnight. Telephone orders close at 5pm the same day..
How can I be sure my delivery will arrive chilled?
We use innovative and completely recyclable or reusable packaging designed to keep your order chilled and in prime condition for at least 48 hours after dispatch. Over 99.8% of all our orders arrive the next day less than 24 hours after we dispatch them.
Can my order be frozen?
The meat and fish we send you will be fresh and therefore suitable for home freezing.
How long are your use by dates?
Our use by dates vary depending on the product.
Fresh meat and fish will all have approx. 1 week on them and all are suitable for home freezing. Fresh food deliveries for Christmas Day are usually dispatched from the 18th and so all food items will have suitable use by dates. For deliveries made earlier than the 18th items such as fresh meat & fish will have use by dates prior to Christmas and will need to be frozen. Please email or call us to check the dates if you are unsure.
Where do you deliver to?
We deliver all over the UK from Wednesday through to Sunday each week. The Highlands and Islands can be delivered to by arrangement as courier charges and delivery times vary. Please contact us on 01872 211533 to arrange delivery to these areas. Our Christmas Dinner Boxes, Turkeys, Geese and Christmas Veg Boxes are only available for collection from us in Redruth in 2026.
How do I cook my.....find all our Christmas recipes and turkey cooking insructions on our recipe blog.
We have lots of delicious recipes for festive dishes, turkey cook times and much more on our blog. Click here to find out more.